Shipping Terms

On this page you will find all conditions which explain the rules for individual types of transport.

Do you need to explain some of our terms, don't you understand some of their parts?
Do not worry, we will consult them with you. Just call: +49 3583 8355148. The best way is to contact us via e-mail: support@mailboxde.com.

The relationship between clients, users and the freight forwarder is controlled by:

If you ship outside the EU
For the purpose of proving the customs value, purchasing documents or a copy of the order (e.g. a printscreen or the number of the article on e-Bay), invoice, or another document proving the declared value can be requested by the Forwarder. If the document is not sent or the Customer is not able to provide it, the Customer empowers the Forwarder to determine this value by the Sender, or to open the delivery to get the footing to be able to fill out the customs declaration correctly.

To read the file in PDF format you will need to download Adobe Acrobat Reader if you do not already have it.


You will get address in Germany for free. Received shipments up to 30 kg from EU countries will be sent to your country at very low prices by reliable carriers.

Benefits for You:

  • + favorable price,
  • + simplicity,
  • + no hidden charges,
  • + mailbox for free.

Why carry with us?

  • We offer competitive prices.
  • We inform you about your shipments.
Other reasons ...

We recommend:

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Geis Parcel    UPS    Czech Post    Deutsche Post DHL